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Communication Skills for Management

The purpose of this course is to enable delegates to understand the principles of communication, and how to communicate effectively within organisations.


To enable delegates to communicate effectively through the delivery of compelling presentations and purposeful written reports; targeted for different audiences within their organisation.

Participants will be able to:

  • Explain the communication process and the elements that make communication dynamic
  • Plan the scope and contents of a report for management, ensuring information is presented in a systematic and impactful way
  • Write an effective speech or presentation, identifying good practice that creates impact
  • Apply best practice to ensure oral presentation is effective


This workshop has a strong emphasis on practical skills. Delegates will contribute to group discussions as well as participate in a number of practical exercises.

The content of the workshop includes:

  • Understand the communication process and the elements that make up the communication dynamic
  • Plan the scope and contents of a report
  • De-fogging management reports; using Plain English for effective and clear communication
  • Organising information with a systematic approach, that provides relevant information for the recipient of the report
  • Principles of presenting with impact
  • Write an impactful speech or presentation
  • Speak effectively to any size group of listeners, in a believable and credible way
  • Use voice and body language for impact

More Info

This programme is a one day course in which participants will develop skills to write effective reports; using case studies, individual exercises and group discussions. Delegates will practice their new found presentation skills through a short practical exercises.

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