Communication Skills for Management

To enable delegates to communicate effectively through the delivery of compelling presentations and purposeful written reports; targeted for different audiences within their organisation.

Participants will be able to:

• Explain the communication process and the elements that make communication dynamic
• Plan the scope and contents of a report for management, ensuring information is presented in a systematic and impactful way
• Write an effective speech or presentation, identifying good practice that creates impact
• Apply best practice to ensure oral presentation is effective

This workshop has a strong emphasis on practical skills. Delegates will contribute to group discussions as well as participate in a number of practical exercises.

The content of the workshop includes:

• Understand the communication process and the elements that make up the communication dynamic
• Plan the scope and contents of a report
• De-fogging management reports; using Plain English for effective and clear communication
• Organising information with a systematic approach, that provides relevant information for the recipient of the report
• Principles of presenting with impact
• Write an impactful speech or presentation
• Speak effectively to any size group of listeners, in a believable and credible way
• Use voice and body language for impact

This programme is a one day course in which participants will develop skills to write effective reports; using case studies, individual exercises and group discussions. Delegates will practice their new found presentation skills through a short practical exercises.